READ: Texans Slammed by Thousand-Dollar Power Bills After Storm
“While the architecture of these indexed plans are theoretically allowable under state law and Commission rules, an influx of complaints into our Customer Protection Division has caused concerns that questionable business practices might be exacerbating the situation,” Thomas Gleeson, executive director at the agency, said in the statement.
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This kind of failure emphasises the need for grid operators to ensure that they have adequate reserve capacity contracted. And for ‘offgrid’ users to realuse that, if they want to use the grid for backup, they’re going to have to pay substantially for the privilege, monthly!