Defend Truth

Why are you being asked to register to continue reading?

In order for us to give you the best reader experience, we need to know a little bit more about what it is you value. Because we can’t ask every reader individually, we look to our data to help us with this. If you’re logged in while reading, our data is much richer and we can engage with you in better, more relevant ways.

If you are a Maverick Insider, i.e. you voluntarily contribute to Daily Maverick so we can stay free for all to read, being logged in also means you will no longer see frequent messages asking you to support our journalism. If you already receive our newsletters, being logged in also means that we won’t ask you to sign up for newsletters again. We hope to also offer you personalised recommendations and browsing options soon. (Watch this space!)

How is this different from a paywall or digital subscription?

It’s completely free! We don’t require you to pay to read Daily Maverick, nor will we ever.

If you register, does that mean you are a Maverick Insider?

No, not yet. Maverick Insiders are readers who support Daily Maverick with regular financial contributions , so that we can stay free for all to read. It also comes with benefits like engagements with our journalists, ad-free browsing, uber vouchers and more. You can find out more about Maverick Insider here, or, if this is something you’re interested in, click here to become a Maverick Insider.

What are we doing to protect your privacy?

We will not give your individual data to anybody, ever, unless they carry guns accompanied by a valid court order.

Some of our e-mail is sent by third-party providers (who have the servers and systems to do so quickly and efficiently); these providers are highly professional companies that comply with stringent requirements for privacy and security on the lists that we give to them.

Also, we know where they live.

We track reader habits; how long an individual spends on the site in a session, whether readers like both politics and entertainment articles, for example. We need that data to understand better how we can better serve you, the reader.

Troubleshooting

You’ve registered, but you’re still seeing ads to register.

Please make sure you are logged in when reading Daily Maverick so we know it’s you and don’t have to ask you to register again. You should not have to log in more than once per device (computer, phone, tablet) and should stay logged in once you’ve registered.

There are one or two exceptions to this. While your web browser (Chrome, Firefox, Safari) will remember that you have already registered next time you click on an article, the social media apps do not. When you click on an article in the Twitter app, for example, chances are you’ll have to log in again to read the article. It is out of our control, unfortunately. You can blame Elon for this too.

You’ve already registered, but each time you visit Daily Maverick, you’re being asked to log in or register again.

It could be that your web browser is blocking cookies. Make sure your browser settings allow Daily Maverick to save cookies so that it remembers to keep you logged in to Daily Maverick. Also see above regarding social media apps.

What if you forgot your password?

Enter your email address when asked to register or log in. Click ‘Continue’. On the next screen, click the ‘Send link’ button. An email with a link to log into Daily Maverick will be sent to the address you registered with. When you click on this link, you will be automatically logged in.

Once you’re logged in, you can go to your profile page by clicking on your name in the top right corner of the home page (on your mobile device it will be under the menu options), and clicking ‘Edit My Profile’. Here you will see an option to change your password to something you will remember in future.

You’re being told your email address is already in use, but you’ve never registered on Daily Maverick before.

You might be receiving this message because you are signed up for one or more of our newsletters.

Toggle to the login screen and click ‘Forgot password‘. On the next page, enter your email address and click ‘Reset’. You will receive an email with instructions to set a password for your account.

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You've tried everything, but are still not winning.

If you’ve tried everything to register to log in and are just about ready to start pulling your hair out of your head (we’re really sorry!), you can email us [email protected]. We have a small but determined team monitoring this inbox and will get back to you with a resolution as soon as humanly possible to us.