We pay our taxes to fund public services. We pay for hospitals and medical equipment, we pay for schools to be filled with teachers and textbooks, we pay for our roads to be worthy of traffic and for water to run from taps. How, then, is it the public who are personally filling potholes, directing traffic when loadshedding brings it to a standstill? It is civil society who is stepping in to help build and equip hospitals, schools and break ground for running water. When the system is broken, new action is required. Hear from some of the most inspirational South African citizens who are on the frontline of public interest.