MIDDLE EAST CRISIS OP-ED
In the complex Israel-Hamas war, journalism is under steady fire
The Israel-Hamas war is one of the most complex and divisive stories AFP has covered. It touches historical fault lines that are generating visceral emotions in our societies, and in our newsrooms.
The emotion is driven by the scale and brutality of the Hamas attack on 7 October and the existential questions it poses for Israel. It is heightened by stories of immense suffering in Gaza. And it is amplified by the vitriolic debate on social media where violent imagery, misinformation and hate speech are rife.
As AFP works around the clock to explain fast-moving events, we are exposed to accusations of both pro-Israel and pro-Palestinian bias. Every word we write is picked over for signs that we are leaning one way or the other. Our staff are subjected to unacceptable abuse. It is an extremely difficult environment in which to do quality journalism.
For the record, AFP is not biased. We are fiercely loyal to our statutes which oblige us to report independently to uncover the facts and to bear witness. And for the record, we are very proud of the AFP journalists who are working so hard on this story, some facing extreme dangers. They have produced some extraordinary journalism.
We are not perfect. Real-time newsgathering can be messy. We file hundreds of stories, photos and videos every day. Despite our best efforts, we will make honest mistakes and imperfect choices. But we will be transparent. We will always correct, adjust and update. We will always strive to get it right and to report this war on the ground in Israel and Gaza without fear or favour.
A video tribute to slain AFP video journalist Arman Soldin plays during a minute’s silence held for him at AFP headquarters in central Paris on 11 May 2023. Soldin was killed in a rocket strike as he reported with AFP colleagues from Ukrainian positions in Chasiv Yar on 9 May 2023. (Photo: EPA-EFE / Martin Bbureau)
Every day we double down on the guiding principles of our editorial charter and our sourcing guidelines. We are a news agency, we do not editorialise. Every piece of information we send to our clients needs a clear source.
Our chief editor, working with our standards editors, produces regularly updated guidelines on the Israel-Hamas war aimed at ensuring all our content remains fair and balanced. This is a story that has mobilised a large part of our 1,700-strong team of journalists. We are reporting on ructions caused by the war in countries across the world. The same guidelines must be applied everywhere.
At AFP, we prioritise putting journalists on the ground to witness events directly. We have about 50 journalists working in Israel, the Gaza Strip and West Bank. The majority live there permanently – Israelis, Palestinians, foreigners. Joined by about 15 special correspondents, they have brought vital expertise, knowledge and sources to the story from day one.
The mainstream media is no longer the gatekeeper of information. It was already on social media. Our job is to verify and contextualise.
We have teams crisscrossing Israel reporting on the impact of 7 October, which left about 1,400 Israelis dead, mostly civilians. We have been telling the stories of ordinary Israelis and documenting the military build-up. We have reported on the horrific scenes in the communities attacked by Hamas, from the morgues where body parts have been collected and from the festival site where hundreds of young people were shot dead. We are telling the stories of Israeli hostages and their families. We have been present at many heart-rending funerals. And we are making a concerted effort to continue telling stories of the Israeli victims of 7 October even as events in Gaza take centre stage.
Read more in Daily Maverick: Israel-Palestine War
In Gaza, we have nine Palestinian staff working in very precarious conditions. They all fled their homes and evacuated our office in Gaza City when the Israeli military ordered the population to move further south on 13 October. All that remains is a rooftop video camera beaming live images to TV stations around the world.
Media workers protest against the deaths of journalists in the Gaza Strip, calling for an immediate ceasefire. (Photo: Karine Pierre / Hans Lucas via AFP)
An Israeli flag on top of a destroyed building next to a mosque in northern Gaza on 13 November 2023, as seen from Sderot in Israel. (Photo: Christopher Furlong / Getty Images)
Our team was crammed into shared apartments and tents with more than 60 family members near Khan Younis. There was little food and water, and air strikes continued to hit targets around them. Some have lost family members, all have lost friends or neighbours. Family homes have disappeared. There is an air of desperation.
They continue to show extraordinary courage and resilience as they document death and destruction around them. More than 50 Palestinian journalists are reported to have been killed. Their work takes them into hospitals and morgues. They have seen hundreds of dead and injured people, including women and children. The human stories of suffering they report can be overwhelming. The Hamas-controlled authorities say more than 15,900 people, including thousands of children, have been killed.
AFP management is in regular touch with the Israeli military. We have been told media will not be deliberately targeted, but that our journalists’ safety cannot be guaranteed. We are lobbying governments for help.
Israel Defense Forces soldiers walk through a cloud of sand and dust near the Gaza border in southern Israel on 13 November 2023. (Photo: Alexi J Rosenfeld / Getty Images)
Hospital strike
The complexity of this coverage is illustrated by the explosion at the Al-Ahli Hospital in Gaza City on 17 October.
AFP, and many credible global media, reported claims by Hamas health officials that 200 to 300 people had been killed in an Israeli air strike. We immediately contacted the Israeli military for a response and had a first comment in our stories within 15 minutes. Israel’s denial and accusation that an Islamic Jihad missile was responsible came nearly three hours later, leading us to totally rewrite our stories. But in the battle for narrative, the Hamas claim had a long head start.
There has been much criticism of media coverage of this incident for giving too much prominence to the Hamas claims.
Could we have handled this story differently? Yes. We should have been more circumspect in our language and we should have made it clear that AFP could not independently confirm such a major claim by Hamas. We have updated our coverage guidelines as a result.
In the digital world, the battle for narrative is often fought through wrenching and violent images. There is also an information war.
Could AFP have ignored this Hamas ministry statement? No. The mainstream media is no longer the gatekeeper of information. It was already on social media. Our job is to verify and contextualise. Analysts and weapons experts we interviewed for our investigation into the strike seemed to lean towards a Palestinian missile, but they did not definitely rule out any scenario.
In our struggles to keep our Gaza staff safe, we are only too aware of the very real dangers of this war.
AFP photographer Christina Assi was seriously injured in an attack in south Lebanon on 13 October that killed Reuters colleague Issam Abdallah. Five other journalists including AFP’s Dylan Collins and staff from Reuters and Al Jazeera were injured. The journalists believe they were struck by fire from the Israeli side of the border. Investigations are still under way.
A rocket is launched from the coastal Gaza Strip towards Israel by militants of the Ezz Al-Din Al Qassam militia, the military wing of Hamas, on 7 October 2023. (Photo: EPA-EFE / Mohammed Saber)
We are also working every day to protect the mental health of our journalists. In the digital world, the battle for narrative is often fought through wrenching and violent images. There is also an information war.
Our journalists were among the first independent witnesses to the horrific scenes in southern Israel on 7 October. The images we filed of ordinary people gunned down at a bus stop or shot dead in their cars in the town of Sderot were used around the world. They are very hard to watch. We were also among the first group of journalists to gain access to the kibbutzim near the Gaza border which witnessed some of the worst Hamas violence.
From day one, we verified and sent to clients images given to us by Israeli rescuers from CCTV cameras, car dashcams and bodycams taken from dead attackers. While editors sifted through images of the atrocities, our digital verification journalists interacted with a tide of fake videos showing violent and decontextualised scenes from events unlinked to the war.
These images came on top of the thousands of very difficult pictures and videos produced by AFP journalists over the previous three weeks. The images of dead and injured children in Gaza are particularly challenging.
We do this work to try to build a clear picture of events and to provide our global client base with verified facts. But we are only too aware of the psychological impact. It is brutal, and we are always looking at ways to protect and support our staff.
Despite the many pressures, we feel a great sense of responsibility and purpose. We are heartened by the support of clients and by the solidarity we feel with other media. Our work has never felt more important nor more relevant. AFP/DM
Phil Chetwynd is AFP Global News Director.
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….but, there is no such thing as israel-hamas war.
There is, yes, an ongoing extermination of an innocent and defenseless nation of civilians, women and children.
It is gratifying to note how important Phil Chetwynd views his work as well as the following, “But we will be transparent. We will always correct, adjust and update.” Just a pity this so far has always been after Israel has had to correct lies reported as truth. The fact is the narrative and reporting that has gone out into the world up until now has resulted in Israel practically having to apologise for its existence. If it were not for social media the article above would not have been published. Way too much focus is placed on the response that Israel has carried out without providing an alternative response it could have carried out. The treatment meted out to Israel by mainstream media has helped, in my opinion, perpetuate this ongoing cycle of violence. While the number of civilian casualties in Gaza are unacceptable there is zero to little reporting (relative to the multiple pictures and articles of the destruction in Gaza) for the UN (its staff members aiding Hamas – potentially unverified at this time), the many womens organisations who have not called out the Hamas strategy of GBV, the failure of so many world leaders not to call for the release of the hostages, the by now clear fact that Palestinian donors have been funding the arming of Hamas and the daily rocket attacks on Israel for years, the bias of the UN in its multiple decisions against Israel yet mute silence on multiple other atrocities around the world, multiple Palestinian leaders who have been corrupt, the failure of successive Palestinian leaders to conduct themselves in a manner which can result in peace, UN schools which foment hatred for Jews among young children (surely as heinous a crime as can be committed). The list is too long to be comprehensive in this comment. No doubt Chetwynd will point to comment from Palestinians complaining the reporting does not emphasise the civilian casualties enough and, and … The response ought to be to carry reporting which allows for peace to be brokered sooner rather than later. At some point the parties will have to sit down and broker a deal. If that can only be once the last Jew has been murdered then for sure Chetwynd has a problem trying to produce balanced reports.
Exactly! Well said!
Spot on. I agree 100%. Another example is the atrocious reporting around the barbaric treatment meted out to women and young girls by the terrorists. They filmed themselves doing it and live streamed it, even phoning home to boast to their parents how many “Jews I killed”. All to the never ending shouts of Allah akbar. After nearly 2 months the BBC finally reported on it and the report remained up for about 12 hours before disappearing to be replaced by yet another report about the suffering of the poor Palestinians.
Regarding:
-The sexual abuse of the victims of Oct 7
-Accounts of Israeli’s on the events of Oct 7
-Accounts of Israeli’s during the war
-Accounts of the release hostages
There is yet to be a single report / article on Daily Maverick. Never mind balanced / fair, there just haven’t been any.
Palestinian perspectives and their suffering, there have been many.
Yes. Deafening silence from DM.
A while ago, I made a decision to be a paid for subscriber to The Daily Maverick as they boldly continued to highlight state capture and corruption in its many forms. Mordechai’s comments and those of others on the comment stream, have been a startling wake up call for me, to the fact that The Daily Maverick is as complicit as other global media, who make the decision to go with a popularist perspective – possibly that the atrocities of 7 October were retaliation or justified in some way. As Agf Agf notes – deafening silence – and we know that silence in itself is a statement. My immediate cancellation of paid for subscription to follow! Shame on you Daily Maverick- the AFP article that you publish, is pure virtue signalling.
I have written to DM about an article published in PoliticsWeb by Benji Shulman titled “Let’s not forget Hamas’s first hostages” and which carried a heading that DM refused to publish the article. I am still waiting for a satisfactory response but guess I will also be cancelling my Insider subscription.
“AFP, and many credible global media, reported claims by Hamas health officials that 200 to 300 people had been killed in an Israeli air strike. We immediately contacted the Israeli military for a response and had a first comment in our stories within 15 minutes. Israel’s denial and accusation that an Islamic Jihad missile was responsible came nearly three hours later, leading us to totally rewrite our stories. But in the battle for narrative, the Hamas claim had a long head start.” This in many ways is you being your worst enemy. The minute you publish it becomes the opinion of many readers. It no good going back two hours later and sayin ” by the way this is what the Israelis say”. Its done already. The competition for the scoop to be the first on. the block is causing massive damage to the reputation of journalists. This constant hunt to be the next Woodward and Bernstyn is bad. We live in an age of instant opinion, very often uninformed and plain ignorant but written in highly emotional language. That is not good and plays into the hands of the sensationalists. Perhaps a slightly more reticnwet approach for the sake of balance might help. Having said all that I have to say I am a great admirer of the Maverick the only “newspaper” I read with any sense of trust and belief.
Hammas never wanted to improve life for Palestinians, they never wanted to cooperate peacefully with Israel , they never sought to build the economy and make Gaza a success . All they have to offer is hatred , death and destruction. Why most Palestinians support them is beyond my comprehension. And why the world narrative is anti Israel is also hard to understand. Ramaphosa and ANC condemn Israel vehemently but don’t give a toss about Africans suffering under their dictators or Moslems being oppressed by their own. And why is it that millions of migrants from Africa, Middle East, Asia and South/Central America want to flee to Europe and USA, and not to Moslem countries?
The one sided report of hostages by Hamas not the captives and hostages by the Israeli military over the years and the extreme conditions that the Palestinians in Gaza have been living under. This includes the badges of slavery as permits to enter Israel not very different from Apartheid reference book or dompas. It is very interesting that the writer admits that he is embedded with the Israeli Defence Force and he is using them as the source of facts. Th author is describing what one regards as despicable journalism that is part of the wat we see on our television screens in terms of the perspective of the story. The author makes no bones about who he is and from what perspective he is reporting as well as the AFP. The declaration of Hamas as terrorists by the US, its allies and Israel does not mean that they are terrorists to the Palestinians and many people who have suffered under colonialism. The UN has no such decision and we do not live by what is defined by the US and the Western countries in the world. Hamas exists and its views are important in the conflict and if a report does not have its views it is biased period. The atrocities of the the US and Israel against the Palestinians will never be lost to us. We will always stand with the Palestinians and their struggle for self determination.
“The atrocities of the US and Israel against the Palestinians will never
be lost to us. We will always stand with the Palestinians and their
struggle for self determination.”
It goes without saying that you express your opinion and that you adhere to a certain ideology is obvious. For me this is of no importance. But what I find very interesting about your comments is the way you express yourself. As in the sentences quoted, you often write “us” and “we”. Who do you mean by that? Do you represent a specific organization? Do you speak for the entire South African people? Or do you simply use the majestic plural for yourself?
I was recently phoned from an Israeli town 11km from the Gaza border.
Whilst the friend was still talking to me, I heard sirens go off in the background and she screamed that missiles were coming and end the phone call. This is still a daily occurrence – why don’t you report on these ongoing missile attacks by Hamas?
Thank you for all the news and a huge thank you to the journalists who face death on a daily basis in order to keep us, the readers informed to the best of their ability