Users of makeup and perfume were less inclined to spend money on brands such as Maybelline New York since there were fewer occasions for social interaction during lockdowns. L’Oreal’s professional division also took a hit from the shutdown of hairdressers.
“We approach this second half with lucidity, confidence and resolve – lucidity because the global health crisis is unfortunately not over,” Chief Executive Officer Jean-Paul Agon said in the statement, predicting that “e-commerce will continue to get stronger.”
Separately, Agon told Le Figaro in an interview that he expects the second half of the year to be “much better” than the first, predicting “slight growth” in sales.
L’Oreal’s skincare products continued to perform well in the second quarter, with a 4.3% growth rate in its active cosmetics division. This unit, which sells dermatological brands such as La Roche-Posay, benefited from the fact that pharmacies and drugstores, considered essential during the pandemic, remained open to shoppers.
Online sales for the cosmetic giant’s products grew 65% in the first half, in a further sign the pandemic is accelerating a digital shift among retailers worldwide.
