First Thing, Daily Maverick's flagship newsletter

Join the 230 000 South Africans who read First Thing newsletter.

We write for you

It’s a public service and we refuse to erect a paywall and force you to pay for truth. Instead, we ask (nicely and often) that those of you who can afford to, become a Maverick Insider and help with whatever you can. In order for truth not to become a thing of the past, we need to keep going.

Currently, 18,000 (or less than 0.3%) of our brave and generous readers are members; which says a lot about their characters and commitment to our country. These people are paying for a free service in order to keep it free for everyone.

They are the true South AfriCANs.(Sorry, we couldn’t help ourselves.)

Support Daily Maverick→
Payment options

Air Canada temporarily bans pets from baggage hold afte...

Newsdeck

AVIATION CHALLENGES

Air Canada temporarily bans pets from baggage hold after surge in post-Covid airline traffic

An Air Canada Bombardier CRJ 900 at Hartsfield-Jackson Atlanta International Airport in Atlanta, Georgia, US, on 1 June 2022. (Photo: EPA-EFE / ERIK S LESSER)
By Reuters
07 Jul 2022 0

Air Canada said on Wednesday it will not allow animals in the baggage hold until September 12 due to 'longer than usual' delays at airports as airline carriers and airports wrestle with complaints over lost luggage and long lines.

Airlines in Europe, the United States and Canada are cancelling and delaying flights due to staffing shortages, as aviation struggles with a stronger than expected surge in traffic after a pandemic-induced slump.

Passengers at airports from Toronto to Frankfurt have been sharing photos of piled-up luggage near baggage belts on social media. Read full story

“Due to longer than usual airport delays, and for the safety and comfort of pets, we will not be accepting new requests for pets travelling in the baggage compartment until 12 September 2022,” Air Canada said in an emailed statement. Current pet bookings will be honored, it said.

Earlier this month, Canadian broadcast network CTV News reported that a dog flown by a different carrier had been left at Toronto Pearson International Airport with baggage for about 21 hours.

Air Canada’s smaller rival, WestJet Airlines, said it will continue accepting animals.

Canada’s largest airline recently said it would cut flights by 15% in July and August, with the changes on largely domestic routes going into effect on Wednesday.

A spokesperson for Pearson, Canada’s busiest airport, said it is “still assessing the impact of these reductions”.

According to data from FlightAware, about 70% of Air Canada’s US flights were delayed over the long holiday weekend, the highest proportion of any carrier. Air Canada is the largest foreign carrier in the United States.

In a June 29 letter to customers, Air Canada CEO Michael Rousseau apologised for flight cancellations and customer service shortfalls.

Earlier on Wednesday, a senior United Airlines executive said the US aviation system is expected to “remain challenged this summer and beyond”. Read full story

(Reporting by Allison Lampert in Montreal; Editing by Deepa Babington.)

Gallery

Comments - share your knowledge and experience

Please note you must be a Maverick Insider to comment. Sign up here or sign in if you are already an Insider.

Everybody has an opinion but not everyone has the knowledge and the experience to contribute meaningfully to a discussion. That’s what we want from our members. Help us learn with your expertise and insights on articles that we publish. We encourage different, respectful viewpoints to further our understanding of the world. View our comments policy here.

No Comments, yet

Please peer review 3 community comments before your comment can be posted