Ronica Ragavan: ‘A devotee, glorified secretary and Madam Fix-It’

She was top management, juggled paperwork for everything from the acquisition of coal mines, insurance for a jet and a million-dollar Dubai/New York transfer right down to event décor and the Merlot and Sauvignon Blanc orders. Proxy, PA or CEO, Ronica Ragavan is aide extraordinaire, a Gupta lieutenant like no other.