Post-Covid-19: A watershed moment for minibus-taxi reform

They frustrate road users, there is no denying it. The passenger experience of travelling by minibus-taxi in Cape Town is dominated by shouting gaatjies, stuffy vehicles, uncomfortable planks wedged between aisle seats in already-full taxis, and blaring music. The drivers jolt forward, brake suddenly and swerve between traffic to jump traffic lights. Few passengers are comfortable and feel safe and private car users anxiously brace for that dent or scrape from the reckless minibus-taxi. Road users are hoping for change — and perhaps it is coming soon.