‘Please be patient, your call will be answered’ – we test four key SA government hotlines
‘Please be patient’ was the automated message from Home Affairs following a more than 10-minute wait on the phone to access crucial information. Daily Maverick has spent time recording how long it takes for a voice to answer calls to four key government services. The longest by far was Home Affairs, where the wait went to just more than 20 minutes before a human voice said ‘hello’.
Copy and paste this URL into your WordPress site to embed
Copy and paste this code into your site to embed