Business Maverick


New Woolworths CEO starts fixing the David Jones mess

New Woolworths CEO starts fixing the David Jones mess
(Photo: David Jones, Woolworths)

Roy Bagattini has launched a threefold strategy to turn David Jones’ fortunes around. For starters, shareholders won’t be asked to inject more money into Woolworths or David Jones through an equity raise. And David Jones properties will be sold and its store network will be cut by 20% to save money on rental costs.

New Woolworths CEO Roy Bagattini has nailed his colours to the mast about the retailer’s ill-fated foray into Australia in 2014 through the purchase of mega department store chain David Jones for R21.5-billion.

Bagattini is not ruling out the possibility of Woolworths cutting its losses with David Jones, recognising that the SA retailer’s ambition for world domination has been a “painful journey from a shareholder’s perspective”.

“It wouldn’t be right to say we will not cut our losses if we cannot get things right at David Jones… One of the benefits I have here is that I don’t come with sentimental baggage about David Jones,” Bagattini, who inherited the mess at David Jones when he took over from his predecessor, Ian Moir, on 17 February, told Business Maverick

Moir aggressively pushed Woolworths into Australia to create “a leading southern hemisphere retailer” and repeatedly told shareholders to be patient for a David Jones turnaround.

A David Jones exit would see Woolworths join the ranks of other South African retailers that are abandoning markets outside of their home country. Shoprite is exiting Nigeria and Kenya because it is underperforming there, Mr Price is leaving Nigeria for similar reasons, and Truworths has written down the value of its UK-based shoe chain, Office, by almost R5-billion, which market watchers believe is a dress rehearsal for a possible exit from the country.

But Bagattini, a former Levi Strauss executive, is not giving up on David Jones, because “the objective is still to extract value from the business as long as we deem that the juice is still worth the squeeze”.

However, some shareholders are tired of being squeezed and asked to prop up David Jones, which was supposed to be transformative for Woolworths as it was meant to propel it to become one of the top 10 department store chains in the world.

The David Jones mess

Woolworths overpaid for David Jones, as it has written down its value by about R13-billion (it paid R21.5-billion for the business). Shareholder value has also been eroded: Woolworths’ share price was trading above R105 when it bought David Jones in 2014 but was R35.20 on Friday 18 September 2020. Over the same period, Woolworths has gone from being a company worth nearly R90-billion on the JSE to R36.9-billion.

Woolworths has cited several factors for David Jones not living up to expectations: poor fashion choices on ladieswear, a sluggish Australian economy, a late start to winter, and consumers ditching department store shopping for online shopping. More recently, Woolworths blamed the Covid-19 crisis, which resulted in trading at its SA and Australia stores becoming limited due to government rules that aimed to stop the spread of the contagious virus.

This contributed to Woolworths recording a 54.5% fall in group profits before tax to R2.2-billion for the year to June 2020. Sales at a group level (including SA and Australian businesses) fell by 1.2% to R72.2-billion. The food business remains the bellwether in the group, with sales growing by 10.7% and the fashion, beauty and home (FBH) division sales being down 10.7%. Meanwhile, David Jones sales were down 6.4%. 

A Cape Town-based analyst said: “Investors will continue to ask if it makes sense to keep the food and FBH businesses under the same umbrella. Questions were raised in the past whether it [separation of the businesses] can be done… A separation will be very hard to accomplish. FBH always had an advantage over its competitors in that customers walk through FBH (in many of their stores) before reaching food, which is attracting good footfall.”

Arguably, the sale of David Jones is not opportune as Woolworths is deeply committed to Australia. The debt of Woolworths’ Australian businesses has snowballed to about A$360-million (R4.3-billion). Woolworths has also used the assets of David Jones’ sister company in Australia, Country Road Group, as a cross-guarantee for the debt held by David Jones.  

“In my opinion, we are too far down the line to dispose of David Jones. But let’s not forget that a new CEO will want to throw out all remaining assets that do not fit in with the group. Anything is possible,” the analyst said. 

The turnaround 

Bagattini has launched a threefold strategy to turn David Jones’ fortunes around. For starters, shareholders won’t be asked to inject more money into Woolworths or David Jones through an equity raise (when a company invites shareholders to buy more shares, usually at a discount, to raise money for its operations).

“We don’t see the need for an equity raise. It is not in the foreseeable future,” he said. 

Other parts of the strategy involve the David Jones store network being cut by 20% to save money on rental costs, and raising money for the business through the sale of its Australia-based properties.

Woolworths has already sold one David Jones property, the Bourke Street Menswear store, for A$121-million, the proceeds of which will reduce the business’s debt. And two other properties are being sold.

When asked how long the David Jones turnaround would take to yield demonstrable results, Bagattini said: “We should start to see a shift in the business in the next 12 to 18 months.” DM/BM 


Comments - Please in order to comment.

  • Roslyn Cassidy says:

    When W bought DJ in 2014 I was shocked. I’d been living in Australia for 5 years by then and it was very obvious to me that DJ was already a very dead horse. W was a great upmarket brand in SA while DJ was hanging on for dear life in Aussie cities. I knew W would add value in Australia because it’s a literal desert there in terms of anything glamorous, luxurious or stylish. Really! But what would DJ add in SA, I wondered? There is so much lekker here in terms of styling and excellent quality both in the food and attire sectors but also homeware and services – I couldn’t imagine what fuddy-duddy DJ could possibly offer. My only conclusion was that W and SA were being conned by the Aussies. And so it has proved to be. We were roundly whupped. Revenge for Breaker Morant? Believe me, they’re still smarting. In 2012 (yes, 2012!) they tried again to get the judgement overturned. Eish!

    • Rodney Weidemann says:

      Revenge for Breaker Morant?….Bit harsh on SA that, since it was Lord Kitchener’s cronies that had the Breaker executed (to protect Kitchener himself). And I was sad they didn’t manage to get his judgement overturned, as he was executed to protect a Lord’s reputation, nothing more — maybe next time they try (which will probably happen in a few more years) they will succeed…..on the other hand, the DJ thing may be Aussie’s be revenge for us winning our third Rugby World Cup!! 🙂

  • Andrew Blaine says:

    The major effect of adding DJ to the SA Woolworth mix has been a drop in quality, particularly in the clothing line.
    With the old Princess clothing sizes were accurate and, while conservative in styling, the product was durable.
    Sometimes advance brings benefit but, in this instance, it gas damaged one foundation on which Woolworths has built its reputation.

  • Paul Caiger says:

    Ian Moir should be held responsible for one of the worst business decisions ever. He should be paid to “pay back the money ” he earned while steering the Woolworth’s ship into the entire continent of Australia and wrecking it. We’ve had some real useless as CEOS of SA companies in the last 10 years – The list is long – EOH, Brait, Steinhoff, MTN , Disocvery health , etc and he is right up with the worst of them. Is there no repercussions for this incompetent “business men”.

Please peer review 3 community comments before your comment can be posted


This article is free to read.

Sign up for free or sign in to continue reading.

Unlike our competitors, we don’t force you to pay to read the news but we do need your email address to make your experience better.

Nearly there! Create a password to finish signing up with us:

Please enter your password or get a sign in link if you’ve forgotten

Open Sesame! Thanks for signing up.

We would like our readers to start paying for Daily Maverick...

…but we are not going to force you to. Over 10 million users come to us each month for the news. We have not put it behind a paywall because the truth should not be a luxury.

Instead we ask our readers who can afford to contribute, even a small amount each month, to do so.

If you appreciate it and want to see us keep going then please consider contributing whatever you can.

Support Daily Maverick→
Payment options

Become a Maverick Insider

This could have been a paywall

On another site this would have been a paywall. Maverick Insider keeps our content free for all.

Become an Insider
Elections24 Newsletter Banner

On May 29 2024, South Africans will make their mark in another way.

Get your exclusive, in-depth Election 2024 newsletter curated by Ferial Haffajee delivered straight to your inbox.