Maverick Citizen


Vital meds go uncollected as fear of Covid-19 causes many to stay away from health facilities – new data

Vital meds go uncollected as fear of Covid-19 causes many to stay away from health facilities – new data
The Covid-19 pandemic has had a direct, negative impact on access to non-Covid-19-related healthcare, say researchers. (Photo: Joyrene Kramer)

New data points to fears of contracting Covid-19 at congested health facilities as the primary reason for people not seeking medical care and defaulting on their chronic medication, including antiretrovirals for the treatment of HIV.

According to data from the National Income Dynamics Study-Coronavirus Rapid Mobile Survey (NIDS-CRAM) released last Wednesday, the pandemic has had a serious effect on access to non-Covid-19 medication and services across the board.

One case reflecting this is 60-year-old Anthony Duckworth who would visit Charlotte Maxeke Johannesburg Academic Hospital every month to collect chronic medication for a prostate condition. Since the middle of April this year, however, Duckworth has avoided the hospital, and missed out on his medication, for fear of contracting Covid-19 in the busy health facility.

“The last time I was at the hospital I had this uneasy feeling walking around seeing patients and healthcare workers masked; some nurses in hazmat suits – helmets down – moving boxes of hazardous waste with skull-and-crossbones warning signage boldly displayed,” said Duckworth.

“I just felt that I was walking around in a Covid-19 fog and needed to avoid it. So I do. And when this is all over, I’ll pick up where I left off.”  

Duckworth’s condition, benign prostatic hyperplasia, is not life threatening, but the new data shows that many patients whose lives are at risk without access to care or chronic medicine are avoiding hospitals and clinics for the same reason as Duckworth – fear of being infected with Covid-19.

Running out of ARVs

“We find it particularly concerning that 11% of our sample of public sector expectant mothers or mothers with infants have run out of ARTs [antiretroviral treatment]. Overwhelmingly, a fear of contracting the coronavirus is the most important reason cited for not seeking care,” noted the NIDS-CRAM study authors.

The new data is based on interviews with around 7,000 participants already involved in previous NIDS surveys, using 50 call centre agents, from 7 May to 27 June. The researchers used the well-established MomConnect SMS-based platform to solicit an additional 3,140 responses between 24 and 30 June. 

The survey looked at three key issues – employment, hunger and access to healthcare – to examine the impact of the pandemic described as “the largest social and economic shock in our lifetime”.

The researchers will continue to follow up with respondents and will release data in waves as the pandemic progresses in South Africa. While the data has its limitations, including a small sample size, principal investigator Dr Nic Spaull wrote that, “we can say with some confidence that this is the most representative survey of South African individuals and households in 2020 that currently exists”.

The survey found that one in 10 HIV-positive new and pregnant mothers ran out of ARTs in May and June. A total of 1,610 mothers reported needing ART, but 175 (11%) said they ran out of medication. When asked why they ran out of ART, 40% “selected ‘afraid of getting the coronavirus’ as their reason”, noted the authors. 

“This fraction is very concerning as interruption in ART risks the health of the mother, as well as increasing the risk of transmission to the baby, whether vertical [during gestation or delivery] or through breastfeeding.”

The study authors suggested that these estimates are likely “conservative”, and that the situation in the general population is likely to be worse because “we focus on high-stakes types of health demand”.

“Given the risk of ART interruptions for pregnant and breastfeeding mothers, we would expect this patient group to be less likely to run out of ART than other patients,” explained the authors.

Skipping antenatal visits

The data also suggests that many pregnant women are skipping important antenatal visits, largely out of fear. One in six mothers and pregnant women reported at least a two-month gap in visits to their designated clinic or hospital.

“Of those who did not go to the clinic, 37% cited coronavirus fears as the reason why they did not consult,” noted the survey.

Professor of vaccinology at the University of the Witwatersrand, Shabir Madhi, said this could have a severe impact on the country’s immunisation programme.

“We’ve seen a 25% reduction in childhood immunisation over the past few months. This places the entire immunisation programme in a vulnerable position. We would be extremely fortunate if we don’t experience outbreaks of highly contagious preventable diseases like measles, which happened in the Democratic Republic of the Congo during the Ebola outbreak. Because then, children will start dying – not from Covid-19 – but from preventable diseases,” he said. 

The survey further found that only 78% of people in need of healthcare for acute conditions actually sought help and visited a healthcare facility, meaning 22% chose to stay at home despite their symptoms.

“Although this is a relatively small number of respondents (133 individuals), their stated reasons for not seeking care are nevertheless interesting to unpack further. It is worrying that for those respondents who did not seek care for their acute health needs, Covid-19 and lockdown-related fears were mentioned as the number one reason,” noted the survey’s overview.

Significantly, the survey suggests that access to medication has been severely, and negatively, impacted by the pandemic. Almost a quarter (23%) of respondents reported that they were unable to access medication, condoms or contraception in the preceding four weeks. Patients taking medicines for chronic conditions such as HIV, TB or diabetes seem to be even worse off.

Medicine stockouts

“Of the 1,524 respondents with a chronic condition, 705 (39%) reported that they could not access medicine, condoms or contraception,” according to the survey.

While the majority (40%) of mothers who ran out of ART cited Covid-19 fears as their reason, 21% reported that there was no ART available at facilities.

This data is supported by reports of ARV stockouts received by the Treatment Action Campaign (TAC).

TAC’s acting manager for Gauteng, Tshepo Maboe, told Spotlight that access to ART has been affected by both stockouts and Covid-related facility closures.

He said that a number of HIV-positive people visiting clinics to refill their ART scripts have been turned away after being “told that the facility is only dealing with emergencies”.

Maboe said that many patients have resorted to sharing pills so as not to default.

According to a Gauteng Department of Health memo dated 7 April: “Patients stable on chronic medication… who are in possession of a six-month repeatable prescription, should be issued a two-month supply of treatment at a time, wherever possible.”

Maboe said that, in reality, many patients living with HIV have been given a treatment supply for just one week, and, in some cases, not at all.

A 34-year-old man living in Tembisa spoke to Spotlight on condition he remains anonymous. He and his 10-year-old son have been taking ART since 2010, but two months ago both defaulted on treatment.

“I went to the clinic last week and they told me they are out of stock,” he said.

According to him, the problem has been going on for months. Instead of receiving a two-months’ supply of medicine as directed by the provincial department, he would receive pills to last only four or five days.

“That means I must go every week to check if they have stock,” he said.

Apart from the waste of time and money for transport, he told Spotlight that he feared contracting Covid-19 because of visiting the congested facility so frequently.

“So I can’t go. There are too many people inside there and I will catch Corona. It’s high risk to go there. I don’t know whether it’s wrong or right but I am a defaulter as we speak right now,” he said.  

Maboe criticised the government for seemingly having no plan for unplanned facility closures and medication stockouts. “If a clinic is closed due to Covid, there should be a contingency plan or something to mitigate the situation. 

“If I am an operations manager at a clinic and there are stockouts, there needs to always be a plan; maybe to contact the nearest facility informing them that these patients would be coming and need medication. We have had so many cases like this since the start of lockdown. Access to HIV medication is not a priority for the department,” he said.

Some policy suggestions

The NIDS-CRAM researchers have made several policy suggestions to mitigate the situation, including more effective deployment of community health workers and the distribution of free face masks to the poorest communities, as well as clearer and more concise communication to the public that includes messages of hope – a strategy that could counteract the prevailing atmosphere of fear.

According to Madhi, one “of the unfortunate things we need to admit that was lacking in the South African response in the early stages, was the involvement of social behavioural scientists”. Madhi is also director of the SAMRC Vaccines and Infectious Diseases Analytics Research Unit (VIDA).

“As a result, we didn’t do a good job when it came to communication,” he said.

One of the NIDS-CRAMS findings was that knowledge “about the three most common Covid-19 symptoms is limited”. The survey also found that only one-in-three respondents reported implementing the most effective preventative measures.

Madhi said better communication could have gone some way to mitigate the fear people have been experiencing, especially when it comes to accessing healthcare and “what they need to do to remain safe when it comes to health facilities”. 

“The absence of this is unfortunate, but it is not too late for these social behavioural scientists to be brought on board,” he said.

‘Absolutely devastating’

But, according to the researchers, the fact remains that the “Covid-19 pandemic has had a direct, negative impact on access to non-Covid-19-related healthcare”. They noted that, in May, the Gauteng health department announced that close to 11,000 HIV patients had failed to collect their medication since the start of the lockdown.

According to Madhi, MRC (Medical Research Council) data shows that there have been 10,900 more non-accident-related deaths than what South Africa would expect for this time of year.

“There are two problems at play here. There is the possibility of under-reporting of Covid-19 deaths because not everyone who dies gets tested – especially those who die in the community instead of in hospital. 

“The other possibility is the increase in death from non-Covid-19-related illness, because of people not accessing chronic medication as an example. It’s difficult to untangle the role of under-reporting of Covid-19 from the role played by people not seeking care for chronic and acute illness,” he said.

Professor Francois Venter, from the University of the Witwatersrand’s Reproductive Health and HIV Institute, has reported that headcounts at Johannesburg clinics have decreased by between 30% and 70% since the pandemic hit South Africa.

He told Spotlight that the NIDS-CRAM data is “absolutely devastating”.

“This data shows catastrophic suffering in South Africa, and we will face a wave of disease and death in our immediate future. Health provision has been devastated, and the social consequences arising from employment loss will simply make things worse. 

“Covid-19 is very serious… however, the lack of a coherent strategy to address and mitigate all the other health issues will mean far more people will die from the consequences of the lockdown than from Covid, unless something is done urgently,” he said. DM/MC

This article was produced by Spotlight – health journalism in the public interest. Sign up for our newsletter.


"Information pertaining to Covid-19, vaccines, how to control the spread of the virus and potential treatments is ever-changing. Under the South African Disaster Management Act Regulation 11(5)(c) it is prohibited to publish information through any medium with the intention to deceive people on government measures to address COVID-19. We are therefore disabling the comment section on this article in order to protect both the commenting member and ourselves from potential liability. Should you have additional information that you think we should know, please email [email protected]"

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