Ramaphosa's energy plan Webinar banner

We'd like our readers to start paying for Daily Maverick

More specifically, we'd like those who can afford to pay to start paying. What it comes down to is whether or not you value Daily Maverick. Think of us in terms of your daily cappuccino from your favourite coffee shop. It costs around R35. That’s R1,050 per month on frothy milk. Don’t get us wrong, we’re almost exclusively fuelled by coffee. BUT maybe R200 of that R1,050 could go to the journalism that’s fighting for the country?

We don’t dictate how much we’d like our readers to contribute. After all, how much you value our work is subjective (and frankly, every amount helps). At R200, you get it back in Uber Eats and ride vouchers every month, but that’s just a suggestion. A little less than a week’s worth of cappuccinos.

We can't survive on hope and our own determination. Our country is going to be considerably worse off if we don’t have a strong, sustainable news media. If you’re rejigging your budgets, and it comes to choosing between frothy milk and Daily Maverick, we hope you might reconsider that cappuccino.

We need your help. And we’re not ashamed to ask for it.

Our mission is to Defend Truth. Join Maverick Insider.

Support Daily Maverick→
Payment options

United passenger dragged off overbooked flight



United passenger dragged off overbooked flight

11 Apr 2017 0

United Airlines found itself in the middle of a social media storm on Monday, after the US carrier forcibly removed a passenger from a flight due to overbooking. By NOVA SAFO

The incident occurred Sunday on a United Express flight bound for Louisville, Kentucky, from Chicago. United Express flights are operated by one of eight regional airlines which partner with United. 

The airline said it had asked for volunteers to give up their seats on the flight, and police were called after one passenger refused to leave the plane. 

Smartphone video posted online showed three Chicago Department of Aviation police officers struggling with a seated middle-aged man. 

The man started to scream as he is dragged off while other passengers looked on — some recording the event with their phones.

One passenger can be heard yelling, “Oh my God, look at what you did to him!”

The episode ignited social media outrage, with “United” a trending term on Twitter, Facebook and Google.

The Chicago Department of Aviation said Monday evening in a statement that the incident “was not in accordance with our standard operating procedure and the actions of the aviation security officer are obviously not condoned by the Department.”

“That officer has been placed on leave effective today pending a thorough review of the situation,” the statement said.

It was another example of bad press and negative social media coverage for United, after an incident in late March when two teenage girls were prevented from boarding a flight in Denver because they were wearing leggings.

The airline defended its action, saying the girls were flying on passes that required them to abide by a dress code in return for free or discounted travel.

In Sunday’s incident, United told US media that it had asked for volunteers to leave the overbooked plane. 

“One customer refused to leave the aircraft voluntarily and law enforcement was asked to come to the gate,” United spokesman Charlie Hobart was quoted by the Chicago Tribune newspaper as saying. 

The airline did not return AFP’s request for comment.

United Airlines chief executive Oscar Munoz addressed the latest controversy in a statement posted Monday on the airline’s website. 

“This is an upsetting event to all of us,” Munoz said, adding that the airline was conducting a “detailed review of what happened.” 

“We are also reaching out to this passenger to talk directly to him and further address and resolve this situation,” he said.

Tyler Bridges, who posted video of Sunday’s incident on Twitter, wrote: “not a good way to treat a Doctor trying to get to work because they overbooked.”

He described passenger reaction on the plane as “disturbed.” 

“Kids were crying,” he said. 

Bridges also wrote that the man appeared bloodied after his encounter with law enforcement and posted video showing him later running back on the plane, repeatedly saying, “I have to go home.”

The man appeared to be pacing and disoriented. 

US airlines are allowed to involuntarily bump passengers off overbooked flights, with compensation, if enough volunteers cannot be found, according to the US Department of Transportation. DM


Please peer review 3 community comments before your comment can be posted